The Black Book of Outsourcing – Invaluable Resource or Red Herring?
How useful is Datamonitor's 2009 Black Book of Outsourcing Report? During this short week, I took the opportunity to take a hard look at the 2009 Black Book of Outsourcing, the source of innumerable vendor press releases touting so-called market leadership based on rankings provided by Brown and Wilson. In Scott Wilson’s own words, “The Black Book is known as the leading independent unbiased ranking of vendors as it surveys qualified users... [Read More...]
Offshore Outsourcing RFPs: Are They Encouraging Copy and Paste?
Are your offshore vendors' proposals original? Recent blog articles from TheStrategicSourceror and SpendMatters challenge the need for traditional RFPs the cause suppliers hours and hours of formal proposal development, which, based on discussions we have had with suppliers, are enormous copy and paste exercises from other proposals. The gigantic responses can fill hundreds of pages, putting even the most astute evaluated into deep sleep. Are... [Read More...]





