Removing Key Vendor Personnel in Outsourcing Relationships
Dealing with under-performing or culturally incompatible vendor personnel is one of the most delicate matters facing vendor managers. Certain vendor personnel are critical to operational success. When they don’t deliver, performance deteriorates. When friction or distrust develops, relationships go sour and communication doesn’t freely flow. Frankly, it’s an awkward situation. The problem is that you’ve outsourced your... [Read More...]
