Commitment Matters: Outsourcing Contracts Are Worthy of More Thought

Tim Cummins’ blog, Commitment Matters is full of fascinating ideas.  What else could one expect from the founder of the International Association for Contract and Commercial Management and someone who has been in the trenches. Tim’s article on the complexity of contracting exactly relates to what I’ve seen in outsourcing: a basic legal framework with innumerable details memorialized in hundreds of pages of schedules.  The schedules... [Read More...]

Terminating an Outsourcing Relationship

Maybe you’re a Michael Porter stalwart and have changed your definition of what is core versus non-core.  Or maybe the “we can do it better ourself” crowd has won management attention.  Or maybe vendor performance shortcomings or vendor consolidation strategies require a change of vendors.  Or maybe you’re negotiating a contract and you’ve finally recognized that post-deal transition issues are real.Regardless, you’ve... [Read More...]