About

This Blog

Obtaining the cost savings, quality improvement, and strategic advantages offered by outsourcing takes well-managed discipline and the rigorous use of best-in-class processes. The results can be tremendously successful or a world-class blunder.

Whether you’re employed by a well-known Fortune 50 company, a medium or small company, a consulting, advisory, or legal firm, or simply a vendor looking to improve client relationships, this blog is for you.

My aim is to impartially discuss the down-to-earth, day-to-day fundamental basics of vendor management and outsourcing that your boardroom-based consultants don’t share with you and you’ve probably never considered in this level of detail. It’s my hope that the information I share will improve your results, thereby make you a more effective outsourcing, vendor management, or procurement/sourcing leader. Feel free to “pay it forward” with other leaders by sharing my blog with them.

Most importantly, while the tone I may sometimes take in an article may at times seem opposed to a win-win approach, it’s important to note that developing management processes to support supplier/vendor relationships is a two-way road. Not every aspect of a client-vendor relationship is win-win, especially during contract negotiations, but it’s important that issues be discussed in the spirit of building a sustainable end result for both parties. Open your ears and your mind to different perspectives and you may be surprised by the opportunities you can develop with your partners.

The Author

Call me the mystery vendor manager if you like, but I have no intention of being dooced.  I have run an outsourcing center of excellence for a Fortune 50 firm, a large services procurement/sourcing team for a Fortune 100 firm, and have a management consulting background.  I am employed, but I’m also very generous with my time and you can expect me to help where I feel I can.

If want to reach me, use the contact form below, and we’ll get back to you as soon as possible!