Vendors or Partners?

Posted by tony on Thursday, March 13, 2008 · 2 Comments 

Phil Fersht, AMR’s outsourcing guru, opened an interesting can of worms today with his blog entry, Is your outsourcing vendor really your partner?

There’s a good conversation, with everyone agreeing that a good relationship is essential, but some divergence over the motives of clients and vendors (oops, guess what our opinion is?).

The thread of comments is definitely worth a read – and be sure to contribute your opinion.

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Related posts:

  1. Offshore Outsourcing Vendors, Customers, and Advisors: They Should Know Better
  2. Paying Outsourcing Vendors
  3. Outsourcing Contract Penalties: Do Vendors Respond to the Pain?
  4. Vendor Management and Learning Curves
  5. Managing an Outsourcing Vendor’s Financial Instability

Filed under Managing Vendors, Vendor Management Fundamentals · Tagged with , , ,

Comments

2 Responses to “Vendors or Partners?”
  1. Jeff Gordon says:
    March 14, 2008 at 6:35 pm

    Um, this one is simple. Vendors are NEVER partners. In order for a partnership to exist, both parties have to be working together for a common goal. In most cases, as the buyer is seeking a solution and the vendor is seeking money, the partnership fallacy is an illusion created by the vendor and supported by the buyer. This illusion is supported because the buyers don’t want to think that they’re getting screwed. So they buy-in because it feels better.
    :)

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  1. Dispute Resolution Follow-Up | 360° Vendor Management says:
    January 28, 2009 at 8:34 pm

    [...] Earlier we published When Roads are Rocky: Dispute Resolution in Outsourcing Relationships. After all, not all vendor-client relationships are blissful partnerships. [...]



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