Vendors or Partners?
Phil Fersht, AMR’s outsourcing guru, opened an interesting can of worms today with his blog entry, Is your outsourcing vendor really your partner?
There’s a good conversation, with everyone agreeing that a good relationship is essential, but some divergence over the motives of clients and vendors (oops, guess what our opinion is?).
The thread of comments is definitely worth a read - and be sure to contribute your opinion.
This entry was posted on Thursday, March 13th, 2008 at 10:55 pm and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
on March 14, 2008 at 6:35 pm Jeff Gordon wrote:
Um, this one is simple. Vendors are NEVER partners. In order for a partnership to exist, both parties have to be working together for a common goal. In most cases, as the buyer is seeking a solution and the vendor is seeking money, the partnership fallacy is an illusion created by the vendor and supported by the buyer. This illusion is supported because the buyers don’t want to think that they’re getting screwed. So they buy-in because it feels better.
