Comments on: Transformational Metrics: Governing Outsourcing’s Lure

By: IT Outsourcing Metrics: A Good Example of Management Controls | 360° Vendor Management

Tue, 01 Dec 2009 04:54:23 +0000

[...] If you’re interested in 360° Vendor Management’s perspective on metrics, please visit our articles on Top Ten Service Level Agreement Considerations, Outsourcing Vendor Metrics, Operational Metrics, Key Performance Indicators, and Transformation Metrics. [...]

By: Attention Vendor Management Professionals: 360 Vendor Management is Back! | 360° Vendor Management

Mon, 23 Mar 2009 19:24:04 +0000

[...] when you need to creatively and collaboratively enhance effectiveness. We’ve addressed transformational metrics, but how do you go about handling [...]

By: Outsourcing Contract Incentives: What is a Pound of Carrots Worth? | 360° Vendor Management

Wed, 04 Feb 2009 06:08:30 +0000

[...] clear language. Just as with any metric, KPI, or transformational goal (we’ve authored articles on all three areas), clearly define the threshold and payment [...]