Comments on: Vendor Management and Learning Curves http://360vendormanagement.com/2008/01/07/vendor-management-and-learning-curves/ Best Practices in Outsourcing, Vendor Management, ROI, and Improved Performance Thu, 04 Dec 2008 18:08:15 +0000 http://wordpress.org/?v=2.6.3 By: Phil Fersht http://360vendormanagement.com/2008/01/07/vendor-management-and-learning-curves/#comment-48 Phil Fersht Tue, 08 Jan 2008 13:30:53 +0000 http://360vendormanagement.com/2008/01/07/vendor-management-and-learning-curves/#comment-48 Just a quick point: I am talking more about the BPO evaluation process and less about the SOW-development and contract negotiation phases in this post. In an ideal world, companies should have successfully conducted their initial business case work and internal strategic analysis around their BPO options prior to issuing an RFP (even though we all know this isn't always the case). PF Just a quick point: I am talking more about the BPO evaluation process and less about the SOW-development and contract negotiation phases in this post. In an ideal world, companies should have successfully conducted their initial business case work and internal strategic analysis around their BPO options prior to issuing an RFP (even though we all know this isn’t always the case).

PF

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