Well, the day has finally come. The so-called “Mystery Vendor Manager” and primary author here at 360° Vendor Management, has formally joined forces with Horses for Sources, which this week announced its entry into the analyst industry with a unique vision and niche – Horse for Sources is the only BPO outsourcing analyst organization focused on buyers. This is great news for our readers, as you’ll get the benefit of his...Outsourcing Governance and “Who Owns Supplier Performance Management?”
What the $^^@#$ is supplier performance management? Procurement? Operations? That’s exactly the discussion Tim Cummins relates in his latest discussion on relationships and vendors. Evidently, at the close of International Association for Contract & Commercial Management (IACCM), the final executive roundtable debated this issue. As Tim says, they “questioned whether it is a role that Procurement groups are equipped to perform.”...Outsourcing and Vendor Governance Predictions for 2010
Well, the end of 2009 is quickly approaching. Except for the yearend rush of outsourcing vendors trying to claim a final sign-on bonus or their potential clients trying to book severance into 2009’s blood-lined financials, there’s not much left to do, but prognosticate on what 2010 will hold for vendor management and outsourcing governance teams and their offshore and onshore vendors. So, please pardon me as I share my predictions for 2010. ...How Relevant Is Forrester’s 2010 Sourcing and Vendor Management Roadmap?
Will the Forrester Research 2010 Roadmap for sourcing and vendor management professionals get you to where you need to go? I’m always interested in the professional analysts’ take on sourcing and vendor management. Paid pundits who spend as much time with paying buyer customers as they do with their pandering vendors’ analyst relations teams should have an interesting look on the industry, right? For the moment, we’ll ignore...Offshore Outsourcing Vendor Governance Organizations
Does Your Offshore Outsourcing Governance Organization Design Support Your Organizational Objectives? So, I’ve definitely been stirring the pot over the last few weeks. I’ve exposed the errors in the much celebrated Black Book of Outsourcing, shown that the business of outsourcing certification is big business, and explained why vendor management organizations are a bad idea. This much skepticism could be a bit karmically unhealthy,...